New England Upgrades Reviews

“We interviewed 3 other general contractors before deciding to sign with Jim and Joe Griffin at New England Upgrades. It turned out to be a 3.5 month total remodeling project of our 1,100 square foot 2 bedroom / 2 bathroom condo. These two brothers and their crew were always professional, their work was thorough and meticulous, they were pleasant to work with, and sensitive to the remodeling process and all of the associated issues and pressures. As with any extensive remodeling project there were unexpected / unforeseen issues. All of these issues were examined, explained, and options provided and were covered by our contingency funds. There were also several recommendations for improvements that were explored, accepted, and the budget was modified accordingly. Our only area of suggested improvement that was discussed between all of us was the need for more detailed communication on two separate issues. Both issues were resolved to our satisfaction and does not detract from their wonderful overall effectiveness and the thoroughness of their efforts. We highly recommend New England Upgrades for their integrity, attention to detail, and ability to work with us to bring our vision and design into reality. The New England team was a pleasure to work with and we consider them friends. We will be using them again for future smaller projects and have already referred them to multiple friends. We appreciate all of their help, positive attitude, and hard work! Kay and Michael”

“Have nothing but good things to say about New England Upgrades. What started out as a bathroom renovation became a whole house (and yard) renovation. Jimmy and Joe were able to quickly determine what I wanted and needed and were able to help guide me through choices and decisions I had to make. They and their crew were always professional, respectful of my personal space throughout the project and have given me a home I am happy and proud to live in. I am very happy with the end product and would recommend their services in a heartbeat.”

“Fabulous. Jimmy and Joe were always gentlemen, kept me informed of what was going on, and their work was very meticulous. They took their time to do the job correctly and efficiently.”

“NEU did a fantastic job out here in Scottsdale. It was a pleasure working with their team. The communication was great and the work was amazing. I will definitely use Jimmy and Joe again for my next project.”

“Yes, excellent work. Finish product looks fantastic”

“Great they were courteous and did a good job kept me informed on their progress”

“Jimmy was awesome! Did everything so well and within a few hours! Will definitely be hiring again!”

“Went great problem solved!”

“Excellent. My cabinets were raised and time was left, so they fixed my closet doors. Such gentlemen. The work was excellent.”

“Jimmy was a great communicator throughout the entire time I was speaking with him about the job. He does quality work in an efficient time frame. Great personality and easy going. Definitely will be going to him for future services.”

“Jimmy did everything we needed to get done, work was excellent and reasonable cost”

“Perfect, very professional and done correctly. Would use them as first choice.”

“Great brother-duo. All around knowledge of fixing the home. Anything I mentioned, they were willing to complete!!! Friendly, professional! Have a need in the home? Call them!!!”

“It when exceptionally well, would definitely use them again and would recommend them to my friend and family”

“Very productive and efficient! Courteous!”

“Very happy with the results of their services! There were many needed repairs at a rental and they were all done quickly and completely. Thank you.”

“They were very professional and on time. Went above and beyond in all the work they did, even offered to help fix my running toilet! Took me five years but I finally found a handyman/contractor I trust.”

“It went very well. Jimmy G is great man.fun personality , hard worker. Nice clean work”

“James Griffin does excellent work, very attentive to details. He let us know when he was arriving and leaving and was always in a good mood, singing or whistling while he worked. He knew which experts to call in for specific work, i.e., electric, plumbing, stucco. He listened to our needs and ideas and cleaned up the work areas every day before he left. We would hire him again for future home remodeling.”

“Outstanding work, polite, very clean and very professional. Thank you for all your help you are amazing.”

“Great !! Jimmy Hriffin was very proficient and knowledgeable.”

“Promptly showed up & the mess I started he did a perfect to cover it up. Angie won't hire me! Plus found out he can do many other jobs & a definite hire he would be.”

“Excellent. Jimmy was quick, professional and friendly. Chatted on the phone, he was in the area and came right over!”

“We are very pleased with having the interior of our cement block fence painted with elastomeric paint.”

“Does a great job. Will be doing a second bathroom for us soon”

“Jimmy's crew were great. They arrived on time, finished the job in one day, and left the area immaculate. They were very respectful. I would definitely hire them again.”

“We had some miscommunication about the scope of work but we settled it amicably. The work was timely and very professional. I would definitely hire them again.”

“Very easy to work with. Added on numerous other jobs - Jimmy was very knowledgeable about them all. Inside painting -workers were very considerate and cleaned up at the end of each day for two week job. Jimmy will be back in spring to do outside painting and power wash.”

“They painted my whole house, replaced my kitchen floor and power washed the house. I would highly recommend them. They did a great job and were a pleasure to work with. I wouldn't hesitate to hire them again.”

“The gentleman who took care of the work was exceedingly professional. He showed up right on time, went to work promptly, was completed in a short amount of time and picked up after himself when the job was finished. The job itself was done exactly as we had hoped, and looked just great.”

“His knowledge of the job is price was right on. Showed up on time completed the job. Good work”